Privacy and Cookie Policy

The way we use and store the information you provide to Freeway Poultry is outlined below in our privacy policy. We take this information very seriously and strive to comply with all of the EU Data Protection Directive implemented as the General Data Protection Regulation, or the GDPR, and the Data Protection Act 2018. This policy explains how we use and protect the information you provide us with.

Data We Collect

  • Name, Address, Email and Telephone Number.
  • Freeway Poultry ask for and gain consent for us to use these personal details to provide our goods and services to you when placing an order.

Data We Store
We store the data you provide us with to;

  • keep records of transactions
  • improve our business website, products, and service
  • provide information to website users of promotions, new products and information regarding Freeway Poultry if you have chosen to receive such correspondence

Site visitation tracking
This site uses Google Analytics to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although Google Analytics records data such as your geographical location, device, internet browser, and operating system, none of this information personally identifies you to us. Google Analytics also records your computer’s IP address which could be used to personally identify you but Google does not grant us access to this. Freeway Poultry considers Google to be a third party data processor and their privacy policy can be viewed here. Google is based in the USA and is EU-U.S Privacy Shield compliant.

Google Analytics makes use of cookies, details of which can be found on Google’s developer guides.

Disabling cookies on your internet browser will stop Google Analytics from tracking any part of your visit to pages within this website.

Cookies used by Google Analytics include: utma / utmb / utmc / utmt / utmz / ga / gat / gid

Contact forms and email links
Should you choose to contact us using the contact forms on the Freeway Poultry, none of the data that you supply will be stored by this website or passed to third parties. Instead, the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP).

Freeway Poultry and its payment platform Stripe and PayPal are committed to ensuring that your data is adequately protected throughout each stage of you using our website. View Stripe’s privacy policy and PayPals privacy policy.

This Websites Server
This website is hosted by Siteground within a UK data centre located in Chessington, South West London, and is run by Digital Realty.

All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.

Please keep in mind that regardless of how many measures that are taken the transmission of information over the Internet is not completely secure or error-free in every case. In particular, emails or other communications to, or from us and information submitted to, or accessed via this Website may not be 100% secure and you should use discretion in deciding what information you send to us via these means. Emails or other communications to or from us may undergo email filtering and virus scanning, including by third-party contractors. We do not warrant that such filters and scans will be effective in removing viruses or other potentially harmful code. We are happy to discuss any concerns you may have regarding your personal information. We will help in any way we can so you feel comfortable using our services.

Cookies are small text files that are stored in the memory of a computer linked to the web browser. These files are used for many things including helping a website provider understand the usage of their website and retaining login details and preferences when returning to a website. Cookies also may be used for authentication and fraud prevention We use cookies on our website for these purposes with the sole aim of continually improving our goods and services and protecting our customers. The settings in the web browser can be modified to change which cookies you allow to accept. Declining cookies can limit the use of the website.

Types of Cookies

  • Strictly Necessary: These cookies are essential for websites on our services to perform their basic functions.
  • Functionality: These cookies are used to allow the general function of the website and end-user experience.
  • Security: We use these cookies to help identify and prevent potential security risks.
  • Analytics and Performance: Performance cookies collect information on how users interact with our websites, including what pages are visited most, as well as other analytical data. We use these details to improve how our websites function and to understand how users interact with them.
  • Third-Party / Embedded Content: We make use of different third-party applications and services to enhance the experience of website visitors. These include social media platforms such as Facebook and Twitter (through the use of sharing buttons), or embedded content from Youtube and Vimeo. As a result, cookies may be set by these third parties and used by them to track your online activity. We have no direct control over the information that is collected by these cookies.

This site uses WordPress as the content management system to run the site. WordPress sets cookies which are known as “Functional Cookies”, meaning they are essential to the running of the site but do not collect any personal information. Cookies used by WordPress include;

  • wordpress_logged_in* Checks whether or not the current visitor is a logged-in user.
  • wp-settings-{user_id} Persists a user’s wp-admin configuration.
  • wp_sharing_{id} Tracks whether or not a user has already performed an action.

Embedded content from other websites
Articles on this site may include embedded content (such as YouTube videos). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Website Links
Our website may contain links to other sites. This Privacy Policy applies to our website and not any linked sites which are not operated or controlled by us. We encourage you to read the privacy policies of each website that collects your personal information.

Termination or Suspension of Website
We have the right to terminate or suspend the operation of the Website (including in part) for any reason without notice and without liability. We may (without limitation) suspend the Website to conduct maintenance or implement updates.

Data Breaches
Even though Freeway Poultry does not store any personal payment information on our website database, we will report any unlawful data breach of this website’s database or the database(s) of any of our third-party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

Changes To Our Privacy Policy
This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes.

To Whom We Disclose Personal Information
After gaining your consent, we may disclose your personal information to third parties in connection with the purposes of providing our goods and services.

This may include disclosing your personal information to the following types of third parties:

  • our employees and related bodies corporate
  • our contractors and other third parties that provide goods and services to us (including website and data hosting providers, and other suppliers)
  • our accountants, insurers, lawyers, auditors, and other professional advisers and agents;
  • payment system operators (stripe)
  • any third parties to whom you have directed or permitted us to disclose your personal information (e.g. referees);
  • in the unlikely event that we or our assets may be acquired or considered for acquisition by a third party, that third party and its advisors
  • third parties that require the information for law enforcement or to prevent a serious threat to public safety
  • otherwise as permitted or required by law.

Queries, changes, comments, and complaints about our handling of personal information

If you have any questions, comments or complaints about our collection, use or disclosure of personal information, or if you believe that we have not complied with this Privacy Policy or the Data Protection Act, please contact us.

If you wish to change your preferences in how we use your personal information for marketing or other purposes please contact us.

If you would like us to forward details of your personal information that we possess please contact our assigned Data Officer, James Stokes on 085 244 1913 or email us.